In 2017, the City implemented ParkFlag, a comprehensive parking management program for Downtown Flagstaff. The City administers the program in partnership with FLOWBIRD and has developed specific branding. The City is working to improve signage and the web presence to make parking fees, regulations and restrictions easy to understand for the general public. In high-demand areas Downtown, the City has instituted 1-hour paid parking for on- and off-street spaces at a rate of $1 per hour, 7-days a week. Payment for parking is accepted at multi-stall pay stations via the Whoosh! mobile app or with cash at City Hall or at select businesses Downtown. Resident and employee permits allow for long-term parking Downtown and additional resident and guest permits can be purchased online through the ParkFlag website. Flagstaff has coordinated program implementation with demand reduction measures, including free transit passes available through the ParkFlag program and a planned discount for regular bicycle commuters.
The program is designed to allow for flexible validation through the mobile app or as $1 discount from purchases at local businesses. Validation is in the process of being implemented. The ParkFlag program is less than a year old, but revenues are on pace to exceed the estimated one million dollars in revenue the program was estimated to generate. A 20% share of revenue from the parking program is dedicated to expanding parking supply including a public parking structure. Investing a portion of parking revenue in new parking facilities will allow Flagstaff to meet the changing needs of residents, workers and business owners as the City continues to grow.
There’s more parking available in Downtown Flagstaff, with roughly 80% of spaces occupied at peak following implementation of paid parking. This summer will be the first with paid parking Downtown, and with a carefully managed parking system, more parking will be available for visitors downtown. With average daily revenue surpassing estimates by nearly 10%, and expected to outperform projected revenue by 20-30% during the tourist season, the City is planning for a new park-and-ride in addition to the planned public parking structure.
Residents and business owners agree — it’s easier to find parking with paid parking Downtown. The program has received broad support from the business community. 95% of local business owners had a favorable opinion of the ParkFlag team and the plan that is currently being implemented. Successful deployment of a smart parking system in Flagstaff has helped maximize the City’s downtown parking resources, support improved mobility, and has served as the foundation for a rewarding partnership between FLOWBIRD and the City of Flagstaff.