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Franck Martinez2018-11-19T11:28:22+00:00

Hartford

Going Gateless : how the town of West Hartford put the consumer back in charge of Parking...
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Franck Martinez2019-02-26T13:26:03+00:00

Detroit

How the city of Detroit used parking to restore citizen confidence...
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emeric2018-12-05T14:42:00+00:00

Reims Public Transport Authority

The city of Reims ‘CITURA’ integrated public transport network is founded on a successful public/private partnership and enabled by a comprehensive ticketing system developed by Flowbird...
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Franck Martinez2018-11-19T11:23:45+00:00

Chautauqua National Park

How the city of Boulder managed parking demand in one of the country's most popular historical landmarks...
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emeric2018-12-05T14:42:22+00:00

Minneapolis Metro Transit

Flowbird ticketing technology – including an innovative solar-powered mobile vending solution – has been introduced into the new Minneapolis Transit bus rapid transit (BRT)...
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CUSTOMER FEEDBACK

“The landscape is changing. The entire downtown is looking like a world class city more than you’ve seen before.”

Keith Hutchings, Deputy Director of the Detroit Municipal Parking Department
"Customers were increasingly comfortable with using contactless technology in coffee shops and retail outlets, so introducing the payment on trams tapped into consumer demand. We’ve seen a rapid take-up of these payment options - all customers need to do is select their ticket and touch a contactless ‘target’ with their card or mobile device for a quicker, smoother purchase. This is also leading to quicker transaction times at the terminals.”

Lea Harrison, Edinburgh Trams, Managing Director
“We’re able to help passengers in real time which we’ve received really positive feedback on. Since 1 June we’ve already helped around 13,000 passengers using the Video Ticket Machines and the opening of the dedicated centre at Basingstoke will only improve the service we provide. Passengers love the fact they don’t have to wait around for an answer and risk missing a train or later connection.”

Arthur Pretorius, Customer Service Director for South West Trains
“Glider is the new face of travel in Belfast and is part of our ambitious plan to transform local public transport. In a first for Northern Ireland, we are pleased to be implementing the first key milestone of our new Future Ticketing System introducing off-board ticketing for Glider."
“We look forward to the continued roll out of this innovative ticketing system that will improve the overall passenger experience and deliver long term benefits to transform how we access public transport across the region.”

Chris Conway, Translink Group Chief Executive.

Location

Hartford

Detroit

Reims Public Transport Authority

Chautauqua National Park

Minneapolis Metro Transit

CUSTOMER FEEDBACK

“The landscape is changing. The entire downtown is looking like a world class city more than you’ve seen before.”

Keith Hutchings, Deputy Director of the Detroit Municipal Parking Department

Lea Harrison, Edinburgh Trams, Managing Director

Arthur Pretorius, Customer Service Director for South West Trains

Chris Conway, Translink Group Chief Executive.