Manchester City Council has completed the renewal of a significant share of its on-street parking terminal estate, providing customers with access to a wider range of payment options to make parking as convenient as possible for residents and visitors.
In total, the council has installed 242 new solar powered Flowbird Strada Transfer terminals in city centre and suburban locations to replace older machines that had come to the end of their useful working lives.
The new terminals include coin, debit/credit card and contactless payment options and all will be incorporated into the bureau level support service provided by a dedicated team from Flowbird. This involves managing the entire terminal estate on behalf of the council and providing officers with financial, operational and statistical reports at agreed intervals.
The Flowbird team also monitors terminal uptime remotely, alerting engineers promptly to any maintenance requirements, including the supply and replenishment of ticket supplies, the replacement of batteries when necessary and all routine servicing.
“The decision to expand payment options to include contactless will enhance the customer experience, because as we know more and more people are choosing this payment method for its convenience,” said Kenny Scouller, Senior Sales Manager at Flowbird.
“At a strategic level, our total estate management support for Manchester provides officers with access to parking performance data that can also be used to inform wider mobility plans developed by the council in support of economic policies for this world-renowned city.”