passengers per year
tickets validated
sales transactions
centralised devices
A SUCCESSFUL PROJECT:
Comprehensive integrated ticketing solution (production, sales, validation, inspection, monitoring, accounting, operating statistics).
Multi-modal management of bus, tramway and park-and-ride networks.
Control of development, deployment and maintenance processes.
Strong collaboration between Alstom-Transport and Flowbird.
“THE ARRIVAL OF THE TRAMWAY AND A COHERENT TICKETING SYSTEM AT CITY LEVEL HAS BROUGHT A NEW IMAGE OF MODERNITY AND DYNAMISM”
The city of Reims faced two major issues: stiflingly congested roads, which caused inconvenience and inefficient connections between the city centre and its conurbations and the remote HST «EST Europe» station.
To give new dynamism to the city and to make the outskirts more accessible, the Public Transport Authority invested in an environmentally-friendly public transport network. In addition to the existing bus services, the tramway became a key innovation in 2009 due to its speed, frequency, comfort and accessibility.
To make the project as efficient and cost-effective as possible, the Reims authority commissioned MARS (Mobilité Agglomération Rémoise) to design, construct and operate the transport network.
Under this public-private partnership – the first of its type in France – MARS placed its trust in the TRANSDEV group, renamed CITURA, for the operation, and in Alstom-Transport for the systems, networks and rolling stock.
Eager to provide a quality service to customers, MARS chose to place technology at the heart of the unique system. It brought together various private and public means of transport and offered a range of features to improve access for passengers and to simplify network operation. The whole project was carried out within an ambitious timetable.
This large-scale public/private partnership ticketing project was successfully implemented in line with the original functional, technical and organisational commitments, and went live in April 2011.
All services required to manage the various urban means of transport in the area were provided via an integrated system, managed through a single point of contact to optimise efficiency and cost effectiveness.
Flowbird’s accessible, multi-modal ticketing system meets the needs of passengers, while also providing the operator with reliable operating data.
Flowbird has also been contracted to provide maintenance services for the entire infrastructure provided. The purpose of this partnership is to guarantee the sustainability of the investment, to optimise operating costs, and to increase transport revenue.
The ticketing project of Reims has reinforced Flowbird’s position as a specialist in comprehensive, turnkey ticketing solutions.
It has been followed by many success stories in many cities, including Angers, Le Havre and others around the world.
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Explore how we can work together
Get in touch with our knowledgeable team to ask about our solutions or request a demo. We look forward to working together on your mobility projects.
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