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Monapass, Monaco

MONAPASS: ONE ACCOUNT, ONE APP TO SIMPLIFY ACCESS TO TRANSPORT SERVICES AND ATTRACTIONS IN MONACO.

24.000

downloads

68.000

transactions

A SUCCESSFUL PROJECT:
1 mobile app, 1 user account, 1 payment method for mobility services and entertainment activities.

A SUCCESSFUL PROJECT

In 2021, the Principality of Monaco won the Digital Transport award for the introduction of Monapass at the 30th Palmarès VRT des Mobilités held in Paris.

Monapass, a mobility platform
providing users with an

all-in-one mobile application

Fully committed to the digital revolution through its Extended Monaco programme, Monaco has launched the Monapass mobility application in partnership with Monaco City Hall and Compagnie des Autobus de Monaco (CAM). The principality called on the technological expertise of Flowbird Group to deliver this solution

THE CHALLENGE

• Make the mobility simple, multimodal and ecological.
Facilitate the users journey with a multi-service mobility application.

THE SOLUTION

• Make the mobility simple, multimodal and ecological.
• Facilitate the users journey with a multi-service mobility application.
Monapass is a MaaS (Mobility as a Service) mobile application with journey planning and integrated payment system for Monaco’s mobility services.
A multimodal application including 3 mobility services:
• Bike (MonaBike)
• Bus (CAM)
• On-street parking (Monaco City Hall)

Passes and payment methods are combined in a single application that enables users to easily and securely plan and pay their trips via a single ticket, a subscription, a special offer (concessions).

Based on Flowbird digital platform, the application generates dynamic and secure QR codes. Users present the QR codes when they board the bus or unlock the bikes.

Monapass recreates the proximity between users and transport and provides them with maximum comfort during their journey.

An informative app
Monapass provides real-time transport information: bus timetables, number of bicycles and location of available parking meters, etc.

An inclusive app
Bus: Convert physical transport card pass to Monapass application.
Parking: Connect Monapass application using Flowbird App (parking) credentials.
Bike: Immediate access to existing passes via simple connection to Monabike service.

THE BENEFITS

A free multi-language app
Improve the quality of life of citizens and experience of tourists.
Facilitate the access to all the mobility services of the territory.