Southampton Council

Adding contactless card readers to Pay & Display terminals

With a population of some quarter of a million people, there is considerable demand for parking in the City of Southampton, which also enjoys a thriving tourist industry and has the largest retail mall in the south of England: the 33-acre West Quay shopping centre.

Flowbird solution

Since 2005, Southampton Council have used some 325 Flowbird/Parkeon P&D machines, establishing the first large scale Pay & Display installation in the UK to accept both coin and Chip & PIN card payments in solar-powered terminals. Southampton was also the first City outside of London to accept Chip & PIN card payments in all of its Pay & Display parking terminals. Most recently, in 2020, the machines were converted to the latest PCI banking kits with Chip and contactless payment.

Benefits

  • New upgraded machine, no Pin Pad offering faster more secure payment options
  • Smartfolio back-office system which allows for monitoring of the machines from there control base.
  • Machines maintained by the Councils own technical team trained by Flowbird.

More case studies

  • Southampton Council

  • Enterprise Centre Eastbourne

  • Harrow London Borough Council

BUSINESS CASE ANALYSIS

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